Dalbello Pantera 120 ID issue

[blackke17]

Day 51 at Snowbird over the weekend was too much for my Boots. lost a major screw/bolt that holds the boot together.
I have reached out to Dalbello but havent heard back yet. next step is to go to the shop where i bought them.
just wondered if anyone else has had this issue and was it an easy fix? hoping so! really love

 

[Mickey]

Should be easy to fix with the right replacement parts. If you got them from a good shop, they ought to take care of it with no hassle.

 

[cem]

i always wonder why people contact the brand first off when something goes wrong...... maybe it is different in the USA but over this side of the pond when you buy from a retailer then your contract is with them not the brand, and whilst the brands love to sell direct via their websites the ebst they can probably do in terms of service is send you a rivet... not much good without the press to fit it

the part to fix this is pretty generic so can easily be got hold of if the shop doesn't have one in stock, they will need a decent press riveter to push the new part in, but the job itself will take no more than 10 mins

 

[blackke17]

thanks guys.ill be heading to the shop - Ski'N'See in SLC - ill have to go to the backup boots this weekend if the part needs to be ordered

 

[markojp]

Cem, generally you still contact the retailer first. This time of year, they may have the part or may not, but it won't be hard for them to get. Op, locktite blue is your friend.

 

[cem]

Cem, generally you still contact the retailer first. This time of year, they may have the part or may not, but it won't be hard for them to get. Op, locktite blue is your friend.

loctite blue is great BUT..... if my memory serves me correctly that is a pressed in rivet not a nut/bolt type assembly

 

[markojp]

I always use a dab when fiddling with boot screws and hardware bits. .

 

[PTskier]

I'd use Loctite purple low strength thread locker on these very small screws. Blue is great for larger threads where larger tools can be used.
http://www.na.henkel-adhesives.com/industrial/Loctite-Threadlockers-by-Color-14023.htm

 

[blackke17]

finally got over to SKI'N'SEE in Sandy, Utah yesterday. Dalbello is hooking me up with brand new boots! let me keep my intuition liners from the old ones and sending out new ones with the boots. Needless to say im very happy with the Customer service! big props to both of them.

 

[T-Square]

Wow, that is great customer service. Glad it is working out for you.